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Ambeteco: Offigneum SupportAmbeteco: Offigneum Support

Welcome to Offigneum support!

Avez-vous un problème ? N'hésitez pas à nous contacter!

Articles and useful resources:

• Guide de démarrage rapide

FAQ

Offigneum is a powerful file shredder software for Windows, designed to securely delete files and protect your sensitive data from recovery.

Offigneum employs multiple advanced security protocols and technologies to ensure that shredded files are completely unrecoverable:

1. 51 Erasure Methods: Offigneum provides 51 advanced shredding algorithms, allowing you to choose the level of security that fits your needs. These methods include military-grade and international standards used by governments and intelligence agencies worldwide, such as the U.S. Department of Defense DoD 5220.22-M (ECE), DoD 5220.22-M (E), DoD 5220.28-M-STD, US Army AR 380-19, US Air Force AFSSI-5020, Canadian RCMP TSSIT OPS-II, British HMG IS5, Peter Gutmann, and other highly trusted protocols. Each algorithm is designed to thoroughly overwrite files in a manner that makes recovery impossible, ensuring your data is completely destroyed and irretrievable - this happens via layered runs consisting of reads, writes, overwrites, and verify checks.

2. Metadata Erasure: Unlike other competitors, Offigneum goes beyond erasing only file content by also shredding file metadata, attributes, and path names. This ensures complete data removal, including the file name (e.g., "my super secret document.docx"), the file path (e.g., "D:\secret folder\more secrets\DO NOT ENTER"), ownership details (e.g., "owned by John Smith"), and metadata such as creation, modification, and access times (e.g., created on June 1, 2024). By erasing this extensive range of information, Offigneum provides unparalleled security, ensuring that no extra information of your files remains.

3. Offigneum's signature shredding algorithm: Offigneum's innovative shredding technology, 'Wiper', adapts in real-time to select the most effective method for each file, ensuring maximum security while minimizing wear on storage devices. Unlike other shredding algorithms that may harm SSDs or NAND-flash memory devices, Wiper fully supports SSDs. It automatically analyzes the file characteristics, device type, file system, and other technical details to choose the optimal shredding method. This approach enhances security, reduces shredding time, and protects your hardware, offering a comprehensive and efficient shredding solution.

Additionally, Offigneum incorporates several other security-focused features to ensure the utmost data protection:

Password Authentication Login: Offigneum offers optional password authentication to access the software. This adds an extra layer of security, ensuring that only authorized users can perform file shredding operations.

Password Authentication Shredding: Offigneum offers an option to confirm every single shredding action with your password, ensuring only you can erase information.

DeleteShield: This amazing feature prevents accidental deletions by requiring users to confirm their actions through user-centric confirmation dialogs. DeleteShield ensures that only the intended files are shredded, protecting against unintentional data loss. Confirmation dialogs might include clicking on a specific element in the picture, rewriting a pair of words, rewriting a sequence of numbers, and more. Still, if you do not need this extra security, you can easily disable DeleteShield completely, or customize it to include or not include certain types of confirmation challenges.

Ambeteco Protect & Ambeteco Connect: These technologies provide exceptional security for your license. Ambeteco Protect uses Machine Learning to combat hacking attempts on your account and safeguards your license, while Ambeteco Connect offers secure, quick, and convenient one-click authentication. These features ensure that your Offigneum license remains secure and protected from unauthorized access, while offering an excellent user experience.

Secure Hashing with Argon2 Encryption: Offigneum uses Argon2, a robust encryption algorithm, to securely hash data. Argon2 is used in Offigneum internally to securely store any important information - such as your password, ensuring that it is impossible to hack or access it.

All these combined technologies ensure that once a file is shredded with Offigneum, it is impossible to recover.

Offigneum is only compatible with Windows operating systems. For macOS users, we recommend trying MacGlacio, which is essentially the macOS equivalent to Offigneum. MacGlacio is a robust file shredding app designed specifically for macOS, offering similar features to Offigneum.

Offigneum offers you a wide range of 51+ shredding algorithms that securely erase your files, ensuring that they cannot be recovered by any means.

Yes, Offigneum is designed with a user-friendly interface, making it simple for users of all skill levels to securely delete their files.

Offigneum can shred all types of files - this means anything you can think of: documents, photos, videos, spreadsheets, presentations, reports, and more, ensuring complete data protection.

Yes, Offigneum is compatible with SSDs, HDDs, USB drives, SD cards, and more, providing secure deletion for all your storage devices.

Yes, Offigneum can shred file metadata, attributes, and path names, ensuring complete data erasure and privacy.

Yes, Offigneum integrates deeply into Windows Explorer, allowing you to shred files directly from the right-click context menu.

WiperNow is a feature of Offigneum that allows for instant, one-click file shredding, making secure data erasure fast and easy.

Offigneum's signature shredding algorithm "Wiper" uses advanced algorithms that minimize wear on your storage devices, ensuring they are not damaged during the shredding process.

Yes, you can enable password protection to prevent unauthorized access and ensure that only you can use Offigneum.

Offigneum includes advanced anti-accidental deletion features, such as detailed warnings and UX-focused confirmation dialogs, to prevent unintentional file shredding.

All licenses will provide you with software updates absolutely for free. All our users will enjoy continuous improvements and new features without any additional cost.

If you have a license for 1 PC, it means you can only use it on one computer at a time. However, you can "remove" your current computer from your license, and then add a new device. This way, you can use your one license on multiple computers by "swapping" them. This is possible thanks to Ambeteco's 'Machine Manager' feature, which lets you easily manage all the devices connected to your license.

With the Machine Manager, you can deactivate the license on one PC and activate it on another when changing computers. You can update your list of allowed machines up to 4 times per month, allowing for a certain flexibility in switching between PCs. This feature is helpful if you only need to run Offigneum occasionally on another PC, rather than daily. However, if you intend to use Offigneum on multiple computers regularly, we recommend purchasing the appropriate number of licenses instead of relying on this method.

Notre plan "À vie" offre une valeur et une commodité inégalées. Contrairement à d'autres sociétés de logiciels qui peuvent restreindre certaines fonctionnalités dans leurs plans "à vie", notre plan "À vie" vous garantit l'accès à l'expérience logicielle complète.

Lorsque vous achetez notre plan "À vie", vous bénéficiez d'un accès illimité au logiciel, mais vous recevez également des mises à jour entièrement gratuites. Cela signifie que vous continuerez à recevoir les dernières améliorations et les dernières nouveautés sans aucun coût supplémentaire.

De plus, notre plan comprend une assistance technique complète sans frais supplémentaires. Notre équipe d'assistance dédiée est disponible pour vous aider avec les éventuels problèmes techniques ou questions que vous pourriez avoir. Nous croyons en une approche transparente et centrée sur le client, vous permettant de profiter du logiciel sans aucune limitation ni coût caché.

Au lieu d'utiliser des clés de licence archaïques, nous avons introduit un système de connexion basé sur un compte, où vous n'avez besoin que d'un seul compte Ambeteco pour utiliser tous nos logiciels.

Par conséquent, nous n'utilisons pas de clés de licence, et il n'y a pas besoin. Une fois que vous achetez notre logiciel, vous pouvez simplement commencer à l'utiliser sans aucune étape supplémentaire requise.

Non, vous n'avez pas besoin d'"'activer'" votre licence. Une fois que vous achetez notre logiciel, vous pouvez simplement commencer à l'utiliser. Aucune étape supplémentaire n'est requise.

Découvrez le "Gestionnaire de machines", un outil unique en son genre qui vous permet de gérer efficacement toutes les machines connectées à votre licence. Avec le Gestionnaire de machines, vous avez la possibilité d'interdire ou d'autoriser facilement les machines à accéder à votre licence. Cet outil puissant garantit la sécurité de votre licence tout en vous accordant un contrôle total sur les machines l'utilisant.

Ambeteco's software is available on multiple platforms, including the Apple App Store and Microsoft Store. As part of the publication process on these platforms, developers undergo a comprehensive review to ensure the software's safety and security. Apple's and Microsoft's teams conduct manual testing to further validate the software's reliability and security. With these stringent measures in place, you can have complete confidence that Ambeteco's software is both safe and secure.

Therefore, Offigneum is not a trojan or a virus. Occasionally, antivirus software may mistakenly flag Offigneum as a trojan due to its extensive file system operations. This is a false-positive, and we continue to work with antivirus companies to correct any possible issues.

As part of the shredding process, Offigneum writes data and renames files, which can trigger suspicion in antivirus programs.

However, you can easily conduct your own check to clear any doubts simply upload Offigneum's executable to VirusTotal and review the comprehensive behavioral analysis provided. This analysis will provide a detailed account of every action performed by the program, putting any doubts to rest.

Vous n'aurez pas à vous soucier de saisir à plusieurs reprises vos données de compte pour utiliser les logiciels Ambeteco. Notre système rationalisé garantit que vous n'avez besoin de vous connecter à votre compte qu'une seule fois. Une fois connecté, notre logiciel stocke vos données de compte en toute sécurité en utilisant des algorithmes de chiffrement conformes aux normes d'entreprise, éliminant ainsi la nécessité de saisir vos informations à plusieurs reprises.

Oui, vous recevrez toujours les mises à jour gratuitement tant que votre licence reste valide.

Contrairement à certaines sociétés de logiciels qui peuvent demander un paiement supplémentaire pour les mises à jour, nous fournissons toujours les mises à jour à nos utilisateurs sans frais supplémentaires.

Cela garantit que vous pouvez continuer à bénéficier des dernières fonctionnalités, améliorations et corrections de bogues gratuitement. Nous croyons en un soutien et une valeur continus pour nos clients en gardant nos logiciels à jour et en améliorant constamment leurs fonctionnalités.

Once your license for Offigneum expires, you will no longer have access to its features and functionalities.

In order to continue using Offigneum, you have two options: either renew your existing license or purchase a new one. By doing so, you will be able to regain full access to Offigneum and enjoy its benefits once again.