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Welcome to the
Ambeteco Smart Help
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Welcome to the Ambeteco Smart Help Center!
How can we help you today?
Post-sale Customer Support
What do you need help with?
Stop your current active recurring subscription
Submit a refund request for a recent purchase
Diagnose and resolve issues with your license
Move your license from one device to another
Upgrade your license to our most powerful product
Permanently remove your account and all data
Your Subscriptions
Below are all subscriptions on your account. Select the one you would like to cancel.
Confirm Cancellation
Subscription Cancelled
Would you like to leave feedback? Your message will be sent directly to our Quality & Improvement Team — no one else will see it. Feel free to be as detailed as you like.
Your Licenses
Below are all licenses on your account. Refund eligibility is shown for each.
Confirm Refund
Refund Issued
Would you like to leave feedback? Your message will be sent directly to our Quality & Improvement Team...
Let's start here
Is your license being rejected with a message about device limits or 'maximum activations reached'?
Which License Would You Like to Diagnose?
We will help you diagnose and fix any issues that might affect your license validation.
You have 0 active license(s) on your account.
Device Limit Issue
This usually means all your activation slots are in use. You can free up a slot by deactivating a device you no longer use. Head to the Transfer License tool to manage your devices.
That's not my issue — go back
Run Auto-fix
Click below to run our intelligent problem-fixer for your license. This refreshes and re-validates your license on our server. It does not affect your license in any negative way.
Auto-fix Complete
Did it work?
Wonderful!
Let's Diagnose the Issue — Step 1 of 2
It Looks Like You Have the Wrong Application
Once installed, open the app and sign in with your Ambeteco account. Your license will be recognized automatically.
Let's Diagnose the Issue — Step 2 of 2
In some cases, users have two Ambeteco accounts — one logged into the software, and a different one where the license was actually purchased. Let's make sure you're signed in to the right account.
Step 1: Open your application and click the Sign Out button (located in the top-left corner).
Step 2: Sign back in and carefully check that you are using the same email address you used when purchasing your license. We strongly recommend clicking the Ambeteco Connect button for a one-click, error-free login.
Once done, please check if your license is now recognized.
Did this help?
Great!
This is a common cause of the issue — you were signed in to a different Ambeteco account. Glad it's sorted!
Let's Get You Human Help
It seems like a more unusual technical issue is occurring — but don't worry, our team will help you resolve it. We've pre-filled a message for you below. Please review it, add any additional details you think might help, and send it.
Transfer License to a New Computer
Select the license you would like to manage device activations for.
Device Activations
Deactivating a device frees up one activation slot. The software on that device will stop working immediately.
Activate on a New Device
You have free slots available. You can activate your license on a new computer right now — no deactivation needed.
Deactivate Device?
Device Deactivated
Activate on Your New Computer
Step 1: Download and install the software on your new computer.
Step 2: Open the application and sign in to your Ambeteco account.
Step 3: Your license will be recognized automatically. We recommend using the Ambeteco Connect button for a one-click login.
Did your license activate successfully?
License Transferred Successfully!
Upgrade Your Plan
Select a product below to securely open the Upgrade Portal.
Delete Account — This Cannot Be Undone
Deleting your account will permanently erase all data associated with it, including:
- All purchased licenses
- Your full billing and payment history
- Access to all Ambeteco software
- All account preferences and personal settings
Active subscriptions will be cancelled immediately. If any purchases are within the refund eligibility window, the ability to request a refund will be permanently lost.
Your Account Has Been Deleted
Your account deletion request has been received and is now being processed. All your data will be permanently removed within 30 business days in accordance with GDPR timelines. You have been signed out.
Which product do you need help with?
Select your product to continue.
How to Undo Sorting
You can easily undo file sorting thanks to the built-in Rollback feature. Follow the video above to see exactly how to restore your files to their original locations. It's completely safe and instantly reverses any sorting changes.
About Sorting
Our software is built to provide minimalist, simple, and effortless file sorting. We fully understand that file organization is a deeply personal and subjective topic, and we appreciate your thoughts. If you'd like to restore your files to their original locations, use the Undo Sorting feature. If you'd like to share your expectations with our team, we'd love to hear from you.
Nothing Happens When I Drag & Drop
In this video we show how to correctly use this feature to effortlessly sort your files.
Did watching the tutorial resolve the issue?
Are You Running 4-Organizer as Administrator?
Running 4-Organizer with Administrator privileges blocks drag-and-drop functionality. This is a known Windows behavior.
Are you currently running it as an Administrator?
Please Run 4-Organizer as a Normal User
Close 4-Organizer completely, then relaunch it without right-clicking 'Run as Administrator'. Simply double-click the icon to open it normally. Drag-and-drop sorting should now work correctly.
Did this fix the issue?
Where Did You Download or Install From?
We Recommend Downloading from Our Website
While MyQuickMac Lite is available on the App Store, we strongly recommend downloading directly from the Ambeteco website. Benefits include:
- No feature limitations
- Immediate access to all updates
- Resolves many issues frequently caused by App Store sandboxing restrictions
I still have issues after downloading from the website
We Recommend Installing from the Microsoft Store
While 4-Organizer is available on our website, we recommend installing via the Microsoft Store — it's a verified, trusted channel that ensures the smoothest installation experience, handles updates automatically, and avoids common installation permission issues on Windows.
I still have issues after installing from the Microsoft Store
Getting Started
We invite you to watch this video which shows the basic usage of the software in just a few clicks. For a deeper dive, we also invite you to read the detailed instructions by clicking below, as it explains all functionality and advanced settings.
I have a specific question
Great!
We're glad the issue is resolved. Enjoy using the software!
Tell Us About the Technical Issue
Please describe what's happening in as much detail as possible — the more you tell us, the faster we can help.
Ask Us a Question
Let's Help You Get Back In
What's happening when you try to log in?
Reset Your Password
You need to reset your password. Click the button below to open the secure password reset page, and follow the instructions on that page to regain access to your account.
Still having trouble after trying the reset link?
Not Receiving the Reset Email?
If you requested a password reset but haven't received the email, please try the following:
- Check your Spam or Junk folders carefully.
- If you use Gmail, check the Promotions or Updates tabs.
- Look at your All Mail view to ensure it wasn't filtered out of your main inbox.
- Wait a few minutes — email delivery can sometimes be slightly delayed.
Still nothing after trying all of the above?
Not Sure Which Email You Used?
Try opening your different email accounts and using the search bar to search for "Ambeteco".
You should expect to find emails indicating:
- A successful license purchase or receipt
- Account creation or welcome emails
- Past support tickets or newsletter updates
If you do not find any such emails in a particular inbox, it means that email address is likely not the one associated with your Ambeteco account.
Checked all your emails and still can't find it?
Account Locked or Disabled
If your account appears to be locked or disabled, our support team will need to look into this manually. Please contact us below and we'll get it sorted as quickly as possible.
Contact Our Support Team
Fill out the form below and our team will get back to you as soon as possible.
Message Received
Based on when you sent this, you should
receive a
response by the end of .
We’ll send a response to:
Thank you! You can expect a reply by the end of the day, . Our support team is available Monday–Friday.
Leave Feedback for Our Team
Would you like to submit your feedback anonymously, or with your
account name visible?
Either way, only our Quality & Improvement Team will see this. It will
never be shared publicly or externally.
Your Feedback
Please share your thoughts. Feel free to be as detailed as you'd like — your feedback has the power to shape the future of our software.
Thank You for Your Feedback!
Your message has been sent directly to our Quality & Improvement Team. We genuinely appreciate you taking the time — every message makes a real difference.
